Support

Help with Gone This Far™, and how to reach us.

Email supportsupport@intersog.com. We read every message. FAQQuick answers about the app, data, and tips. Privacy PolicyWhat the app reads, and why nothing leaves your iPhone. Terms of UseThe rules for using the app and this site.

My workouts don't show up

Gone This Far™ can only see what Apple Health allows it to read. To check:

My totals look too high

If more than one app saves your workouts to Apple Health (for example, Apple Watch and Strava), the same run can be stored twice. Gone This Far™ merges these automatically. Make sure Settings → Merge duplicate workouts is on.

Why does my 5K count look so big?

By default, any run from a 5K up to about 4 miles counts as a 5K effort. Choose Strict under Settings → Race matching to count only runs close to the exact distance.

Can I try it without workout history?

Yes. Tap Explore with Sample Data on the empty screen or in Settings to see every feature with seven years of made-up workouts. Your real data isn't affected.

Where does my data go?

Nowhere. Everything is processed on your iPhone, and Gone This Far™ never writes to Apple Health. See the privacy policy for details.

Suggest a feature

In the app, open Settings → What's Next to vote on upcoming features or suggest your own.